Hourly IT Support With No Long-Term Contract
Pay only for the time you use. No monthly minimum. No lock-in.
For businesses that need occasional IT help without committing to a monthly plan. Fix a specific issue, pay for the hours used, receive documentation.
When You Need This
- One-off technical problem
- Occasional device issues
- Short-term project support
- Trial before a monthly plan
What's Included
- Remote session billed per 15-minute block
- Same resolution report as monthly plans
- Post-session follow-up within 7 days
- Billing summary in customer portal
How We Work
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1
Submit request
-
2
Approve hourly estimate
-
3
Authorize session
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4
Pay invoice after session
Common Questions
- What is the minimum billing block?
- We bill in 15-minute blocks. The first block covers initial diagnosis and setup.
- How is time measured?
- Time starts when the remote session begins and ends when you or the technician closes it.