Remote Access With Consent at Every Step
Explicit approval. Time-limited sessions. Full audit trail.
For teams that want remote support to happen only with logged customer consent. Every session is authenticated, time-boxed and revocable.
When You Need This
- Compliance requires audited access
- Multi-person IT support needs
- Temporary contractor access
- Customer-facing device handover
What's Included
- Customer consent recorded per session
- Time-limited access windows
- Session start/end audit log
- Revocation on request
How We Work
-
1
Customer creates access request
-
2
Explicit consent recorded
-
3
Technician session start logged
-
4
Session end and revocation logged
Common Questions
- Who can start a remote session?
- Only an authorized technician, and only after the customer consents. We never start a session unprompted.
- How do I revoke access?
- Close the remote tool session. If a technician tries to reconnect, they must request consent again.